Return & Refund Policy
30-Day Money-Back Guarantee
Your satisfaction is our priority. If you’re not completely happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange—no hassle.
Return Requirements
To be eligible for a return, items must:
Be unused and in the same condition as received
Include the original packaging
How to Start a Return
Simply contact our support team at support@novrey.com to request a return authorization. Our team will provide detailed instructions on how and where to send your item.
Refunds
After we receive and inspect your returned item, your refund will be processed to your original payment method within 3–5 business days.
No restocking fees — ever.